Shipping policy

Thank you for shopping at Genuine-Remotes! We are committed to delivering your remote controls and parts safely and efficiently.

1. Processing Time

• Orders are typically processed and prepared for shipping within 1 to 2 business days (excluding weekends and public holidays).

• Once your order is shipped, you will receive a confirmation notification along with tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and chosen shipping method.

• Standard Shipping: Estimated delivery within [Insert Days, e.g., 5-7 business days].

• Express Shipping: Estimated delivery within [Insert Days, e.g., 2-3 business days].

3. Order Tracking

All orders include tracking capabilities where available. You can monitor your shipment’s progress using the tracking link provided in your shipping confirmation email.

4. Incorrect Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. Please double-check your address during checkout. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the item.

5. Delayed Shipments

While we make every effort to ensure your package arrives on time, unforeseen carrier delays, customs processing, or weather conditions may occasionally impact transit times.